Synchronize CRM Contacts into OAB (Offline Address Book).

Posted by on Sep 18, 2008 in CRM 4.0, Deployment |

One problem that i have had with clients with the Outlook Client installed is that it doesn’t automatically sync. contacts from CRM into outlook for the purpose of sending emails etc.

Heres how you would enable it for your users and clients:

  • Click on the CRM menu in Outlook

  • Then click on the ‘Address book’ tab then click on the second options shown ‘Match all contacts in Microsoft Dynamics CRM

  • The following window should appear (after you synchronize with CRM, click on options > sync with CRM), after that your contacts should appear in the address book:

Hope this helped!

-MSCRM Person

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Welcome to

Posted by on Aug 12, 2008 in CRM 4.0, Customizations, Deployment, General, JavaScript, Licensing, Plug-ins, SDK |

Hi Guys,

Welcome to my new Blog. My name is Ibrahim Sukari (refer to the About Me page for more info), i am a CRM developer. The company i work for is called RightServ. We have done quiet a few CRM deployments with hefty customizations. I basically created this blog to give back to the community that indeed helped me during those tough deployments. I’ll be posting a range of stuff including code and how-to’s. I want this blog to be on top and become a ALL-IN-ONE resource for Microsoft Dynamics CRM!


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